TO WHAT EXTENT DOES THE USE OF PROJECT MANAGEMENT–ORIENTED DIGITAL COLLABORATION TOOLS AFFECT DELIVERY TIMELINES IN REMOTE TECH TEAMS?

Abstract

This study explores the impact of project management–oriented digital collaboration tools—specifically Asana, Trello, and Jira—on project delivery timelines in remote technology teams, with a particular focus on mid-sized firms (50–500 employees). Leveraging an exploratory sequential mixed-methods approach grounded in a pragmatic paradigm, the research integrates qualitative thematic analysis of secondary case studies with quantitative survey data from remote team professionals. Drawing on the Technology Acceptance Model (TAM) and the Task-Technology Fit (TTF) framework, the study examines how tool usage intensity, organizational support, tool integration, and communication efficiency influence project delivery outcomes. Findings suggest that higher levels of digital tool adoption are associated with reduced timeline deviations, particularly when communication is efficient and supported by structured onboarding and platform integration. The study identifies communication efficiency as a key mediating factor and underscores the moderating roles of organizational training and task-tool alignment. Regression analysis further confirms that tool usage alone is not sufficient—its impact is conditioned by contextual variables such as team size, project complexity, and geographic dispersion. By focusing on mid-sized tech firms, the study fills a critical gap in existing literature, which often generalizes findings across organizations of varying scale. The research contributes to theory by extending TAM and TTF to outcome-focused variables such as delivery timelines and offers practical insights for managers aiming to optimize remote workflows. It also holds significance for software developers, policymakers, and scholars interested in digital transformation, remote work, and agile project management.